1. Agreement to Terms

By accessing or using Frank (“the Service”), operated by Frank Dashboard Pty Ltd (“we”, “us”, or “our”), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

Frank is a business health dashboard that aggregates data from third-party services (including Stripe, Xero, and Google Analytics) to provide financial, marketing, and operational insights. The Service includes AI-powered analysis and recommendations.

3. Account Registration

To use the Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.

4. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose
Attempt to gain unauthorized access to any part of the Service
Interfere with or disrupt the Service or its infrastructure
Reverse engineer, decompile, or disassemble any part of the Service
Use the Service to compete directly with Frank
Share your account credentials with third parties

5. Third-Party Integrations

The Service connects to third-party platforms via their APIs. We are not responsible for the availability, accuracy, or completeness of data provided by these third-party services. Your use of third-party integrations is also subject to those platforms' respective terms of service.

6. AI-Generated Insights

The Service provides AI-generated analysis and recommendations. These are for informational purposes only and should not be considered financial, legal, or professional advice. You are solely responsible for any business decisions made based on information provided by the Service.

7. Intellectual Property

The Service, including its design, features, and content, is owned by Frank Dashboard Pty Ltd and is protected by intellectual property laws. You retain ownership of your data. By using the Service, you grant us a limited license to process your data solely to provide the Service.

8. Limitation of Liability

To the maximum extent permitted by law, Frank Dashboard Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

9. Termination

We may suspend or terminate your access to the Service at any time, with or without cause. Upon termination, your right to use the Service ceases immediately. You may delete your account at any time by contacting us.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated terms.

11. Governing Law

These terms are governed by the laws of Australia. Any disputes arising from these terms or the Service shall be resolved in the courts of Australia.

12. Contact

If you have questions about these Terms of Service, please contact us at hello@frankdash.com.