For health & wellness businesses

You're great at healthcare.
Frank handles the business side.

Frank connects Halaxy and Xero to give you a complete picture of your practice — utilisation, revenue per appointment, overhead vs income, and whether the business side of your work is healthy.

Practice health — this month

Appointments

Up from 128 last month

142

Revenue per appointment

Up from $138 last month

$147

Utilisation rate

Break-even is ~65%

73%

No-show rate

Up from 4% — 3-week trend

11%
F

No-show rate jumped to 11%. That's roughly $1,200 in lost revenue this month. Worth reviewing your appointment reminder setup.

The practice challenge

Halaxy tracks your appointments.
Xero tracks your finances.
Nobody connects them.

Health and wellness businesses typically run Halaxy for appointments and Xero for accounting. They're both excellent tools — but they don't talk to each other. Understanding your utilisation rate, revenue per session, and whether your overhead is justified requires pulling data from two systems and doing the maths yourself.

Frank connects both. You get a complete practice dashboard — clinical performance connected to financial performance — updated every week.

Built for health practices

Your practice, fully visible

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Utilisation rate

What percentage of available appointment slots are filled each week — and whether you have capacity to grow without adding costs.

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Revenue per appointment

Average revenue per session, tracked over time. Frank flags when this is trending in the right or wrong direction.

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Practitioner breakdown

For multi-practitioner practices — appointments, revenue, and utilisation per clinician.

No-show and cancellation rate

Appointment gaps cost real money. Frank tracks your no-show rate and flags spikes before they become a trend.

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Return client rate

What proportion of appointments are from returning clients — a key indicator of practice health and client retention.

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Overhead vs revenue

From Xero — rent, admin costs, and overhead as a percentage of appointment revenue. Frank tells you when margins are compressing.

Frank

Focus on the patients.
Frank handles the numbers.

Connect Halaxy and Xero. Frank gives you a complete picture of your practice — clinical and financial — updated every week.

No credit card required